Dhakatoday Privacy Policy — How Your Data Is Collected and Protected

Opening an account with Dhakatoday requires some basic information. This is used solely to verify your identity and ensure secure transactions. We never ask for more than what's necessary.

Providing your information is voluntary — however, withholding certain details may limit access to specific services. For example, withdrawals will not be available without completing KYC verification.

Dhakatoday uses your data only for defined purposes. It is never used for anything beyond that.

• Account Management: Your information is used for registration verification, login security, and account recovery.
• Payment processing: Financial information is used to process and confirm deposits and withdrawals.
• Fraud Prevention: IP and device data are analysed to detect suspicious activity.
• Personalized experience: Your usage data helps us suggest games and offers tailored to your preferences.
• Legal obligations: Data is required to meet licensing authority requirements and for tax documentation.
• Customer Support: Your account and transaction data may be reviewed to resolve issues.

Dhakatoday does not retain data longer than necessary. However, certain information must be kept for a specified period for legal and regulatory reasons.

• Active account: All data is retained for the duration of an active account.
• Closed account: After account closure, data may be retained for up to 5 years for legal purposes.
• Transaction records: Financial records are required to be retained for up to 7 years.
• Log files: Technical logs are generally deleted after 90 days.

All data stored on Dhakatoday's servers is encrypted. Access is restricted to authorized personnel only, and every access is logged.

Dhakatoday does not typically share your data with third parties. In limited cases where sharing is necessary, it is always for a specific, defined purpose.

• Payment Processors: Minimal data is shared with bKash, Nagad, or your bank solely to verify transactions.
• KYC verification service: Authorized third parties may be used to verify your identity.
• Legal authorities: We are required to disclose information when compelled by a valid court order or lawful investigation.
• Fraud prevention agencies: Industry-level data sharing may occur to help prevent suspicious activity.

Dhakatoday uses cookies on its website primarily to enhance your browsing experience. Cookies are small text files stored in your browser.

• Essential Cookies: Essential for login sessions and security — these cannot be disabled.
• Functional Cookies: Used to remember your language preference and theme settings.
• Analytics cookies: Used to understand how long pages are viewed — all data is anonymized.

Cookies can be disabled through your browser settings, though some features such as saved logins may stop working. The mobile app uses device storage instead of cookies.

Dhakatoday is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

An NID or passport may be requested for age verification. If a parent or guardian suspects their child is using this site, please contact support immediately.

Dhakatoday believes you have full ownership of your data. To exercise any of the rights below, email support@dhakatoday.bet.

Dhakatoday may update this Privacy Policy from time to time — in response to legal changes, the addition of new services, or improvements to our security practices.

You will be notified of any significant changes via email or an in-platform notification — at least 15 days in advance. For minor updates, the date at the top of the page will be updated.