Dhakatoday FAQ — All your questions answered in one place

To view all promotions and offers on Dhakatoday, On the Voucher page Go there. After logging in, active offers are also visible on your dashboard home screen.

Update Schedule:

• Weekly Reload Bonus: Updated every Monday morning
• Live Event Offer: Released ahead of major matches or tournaments
• Cashback Offer: Once a month, typically on the 1st
• Special Seasonal Offers: On occasions like Eid, the World Cup, IPL, and more

Keep SMS and email notifications enabled in your account settings to stay updated on new offers.

Dhakatoday supports all major payment methods in Bangladesh. See the full details below:

• bKash: Deposit & Withdrawal — ৳100 to ৳50,000, 30 seconds
• Nagad: Deposit & Withdrawal — ৳100 to ৳50,000, 30 seconds
• Rocket (DBBL): Deposit & Withdrawal — ৳200 to ৳30,000, 5 minutes
• Bank Transfer: All scheduled banks — ৳500 to ৳2,00,000, 15–30 minutes
• USDT (Crypto): For selected members — contact support

No fees on deposits. With KYC completed, withdrawals are processed in 10–15 minutes.

There are several possible reasons your Dhakatoday account may be locked. Follow these steps:

Cause & Solution:

• 5 consecutive incorrect password attempts: Wait 30 minutes and your account will unlock automatically. Or use the "Reset Password" option.
• Suspicious Activity Detected: An OTP will be sent to your registered mobile number. Please verify to proceed.
• KYC Incomplete: You will have partial access to your account. Please complete KYC to restore full access.
• Policy Violation or Administrative Reasons: Contact support directly.

For a faster resolution support@dhakatoday.betto email us or chat with us in Bangla via live chat. Typically Within 1 hour Resolved within the time stated.

To withdraw a bonus from Dhakatoday, you need to meet the wagering (betting) requirement. The calculation is simple:

Source: Bonus amount × wagering multiplier = total wagering target

Example: If you receive a ৳500 bonus with a 10x wagering requirement, you need to place a total of ৳5,000 in bets before the bonus can be withdrawn.

• Welcome Bonus: 10x wagering requirement, must be completed within 30 days
• Reload Bonus: 5x wagering, within 7 days
• Cashback: Withdraw directly — no wagering required
• Slots count 100% and Sports Betting counts 100% toward wagering

Your current progress is visible in the Bonus section of the dashboard. For more details Terms & Conditionsis available.

On Dhakatoday 1,000+ slots come in several types. The main categories are:

• Classic Slots (3-reel): The simplest option, ideal for beginners. A great way to learn with low stakes.
• Video Slots (5-reel): The most popular option, featuring rich storylines and animations. RTP: 95–97%.
• Megaways Slots: Hundreds of paylines and big win potential, but higher volatility.
• Progressive Jackpot Slots: Win up to crores of BDT on a single bet.
• Crash Games (e.g. Aviator): Simpler than slots — a multiplier keeps climbing, and you cash out before it crashes.

Tips for New Players: Start with a minimum bet (৳10–৳20) on Classic Slots or Video Slots. Popular Games page for the best games.

You can change your mobile number on Dhakatoday, but for security purposes you'll need to complete two verification steps.

Step-by-Step Process:

• Log In → Profile Icon → "Account Settings"
• Click the "Change Mobile Number" button
• An OTP will be sent to your old number — verify it (if you no longer have access to the old number, contact Support)
• Enter new number → OTP sent to new number → Verify
• Changes take effect immediately

You can update your email, display name, and communication preferences in the same way. Date of birth and full name To make changes after KYC, you'll need to contact support and verify your identity with your NID.